Support Center

How do I use Family Finder?

Last Updated : Apr 18, 2018 10:08PM UTC


Family Finder allows you to locate your child’s iPhone and/or Android devices. In order to use Family Finder, you must enable Forcefield for Child Device's location permissions on your child’s device. Open the Forcefield for Child Device app, wait for the location permission prompt and allow permission.

If you don’t receive the prompt on the child’s iPhone:

1. Go to Settings

2. Scroll down to Forcefield

3. Select Location

4. Tap Always

5. Ensure Background App Refresh is enabled

6. Open Forcefield for Child Device (so the Forcefield app stays open in the background)

If you don’t receive the prompt on the child’s Android device:

1. Go to Settings

2. Tap Apps

3. Scroll down to Forcefield

4. Tap Permissions

5. Ensure Location is enabled
 

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